Shipping & returns
DELIVERY TO THE UK
Options & prices
Standard delivery - £4.95
You will receive your parcel within 5 working days*
Express delivery - £6.95
Your parcel will be dispatched to arrive with you within 2-3 working days* (orders placed after 3pm Friday or over the weekend will be dispatched the next working day).
Next day delivery - £7.95
Your parcel will be dispatched to arrive with you by 7.00pm the next working day* (orders placed after 3pm Friday or over the weekend will be dispatched the next working day*)
Working days are Monday- Friday excluding weekends and bank holidays. The above delivery dates are for mainland addresses and should only be used as a guide. They are updated daily and are pretty accurate for most parts of the country but if you live in a remote area or in the Highlands or Ireland please allow at least one extra working day.
FREE DELIVERY FOR ORDERS OVER £150
NEXT DAY DELIVERY
For next working day delivery you need to place your order before 6.00pm Monday-Thursday. Orders placed after 6.00pm on Thursday & before 6.00pm on Friday will arrive Monday. Orders placed after 6.00pm Friday, anytime Saturday or Sunday will arrive Tuesday. Orders placed on a UK public holiday will be shipped on the next working day.
Please ensure someone is available to sign for the parcel otherwise you will be left a calling card, where you will be informed of the new delivery time.
We are currently unable to offer our next day delivery service to the following remote rural postcodes or areas: AB30-38, AB44-56, FK17-21, G83, HS1-9, IV1-63, KA27-28, KW0-99, PA20-99, PH17-99, TR21-25 or Eire (Republic of Ireland), Northern Ireland, Isle of Wight, Isle of Man, Jersey, Guernsey, Scilly Isles, Orkney & Shetland.
Please note that Next Day Delivery is a trackable service. Once your order has been dispatched, you'll receive a confirmation email containing the tracking number for your parcel. The tracking code format can change depending on which courier delivers the parcel. Here's some examples:
Hermes: 16 digits number (i.e. 1381487815713186)
DPD: 14 digits number starting with 155 (i.e. 15500384012894)
All product prices quoted are inclusive of VAT.
VAT receipts for UK deliveries can be requested from our customer service team. Click here to get in touch.